Team

BAIN McKAY
CEO and Chief Scientist

Bain has over 30 years of experience in the international Software Products business. Prior to founding Kayvium, Bain spent 10 years at Cognos Corporation (acquired by IBM in 2007), managing End User Tools and Artificial Intelligence Research and Development, and later as Global Third Party and Major Accounts Marketing Manager.

DAVID KEYS
President

David has over 30 years of international legal, business development and management experience. Formerly, Chief Operating Officer of Buystream Inc., PageCloud Inc., InventionShare Inc. and Vice President, Corporate Development and General Counsel, Fulcrum Technologies Inc. (now Open Text). David began his technology career at Cognos Inc. as Corporate Counsel, where he met Bain McKay. David holds a law degree, an MBA and a bachelor’s degree.

SCOTT ROWAN
Vice President, Sales

With more than 30 years of industry experience, Scott has amassed a wealth of knowledge across the contact center space. Professionally, Scott has worked at Cyara for more than 9 years and currently serves as a Senior Account Executive.  Prior to Cyara, Scott worked in contact center sales at Cisco, Genesys, and Verizon Enterprise Solutions. His extensive experience has made him an expert in the contact center technologies. With his expertise, Scott is able to truly help his customers through the nuances of cloud migration, the importance of Al and chatbots, and much more.

VICTOR NISHI
Vice President, Services

Vic has dedicated much of his 30-year career to helping people turn information and data into usable, productive knowledge in support of decision making.  He began his career as an environmental policy analyst before pivoting to information management as a partner at Resource Futures International, where he developed environmental information systems for government and non-governmental organizations around the world.  He shifted his focus to product development with a couple of local startups (Crossdraw and XStream Software) before joining Kayvium.

Board of Advisors

ROBERT CROW (CHAIR)

Robert E. (Bob) Crow is a technology and public policy leader, currently serving as an independent advisor and community volunteer. Bob’s career spans 35+ years in the private, NGO, and university sectors as an executive, consultant, educator and advisor. He served in executive roles at Toronto Metropolitan University (Ryerson), Technation (ITAC). BlackBerry (RIM) and the University of Waterloo. Bob holds a BS in engineering and graduate degrees in regional planning and economics.

GINA JENEROUX

Gina’s career spans more than 30 years in the finance, talent and learning industries, including five years as Chief Learning Officer at BMO Financial Group.  Gina has developed deep expertise in business leadership, human-centered design, and predicting and developing skills for the future. She has a proven track record of driving strategies and solutions that make an impact, and she has led her teams to win more than 20 global awards. Today, Gina’s focus is at the intersection of AI, skills and industry as a future work and skills strategist, thought leader, Chief Skills & Innovation Officer and Professor of Practice. Gina holds an MBA from Dalhousie University.

JOHN JOHNSON

John Johnston is a skilled senior information technology management professional with a collaborative team leadership approach for establishing priorities and achieving objectives. He has 30+ years of management experience in both government (federal, provincial, and municipal) and academia (educator, senior technical and executive positions in universities and colleges). John has developed strategic plans in a number of areas which have resulted in the successful delivery and / or restructuring of programs and services. John holds a B Math and M Math (Computer Science) from the University of Waterloo.

BILL MUNSON

Bill is a veteran policy professional with a focus on cybersecurity and quantum readiness.  He is innovative and committed, with broad experience in the interplay of information and ideas among industry and government.   Bill has a multidisciplinary background and a strong commitment to Canada as a powerhouse of innovation and policy development.

JIM ROBBINS

Jim joined the RCAF as a Pilot Officer, and retired 23 years later as a Wing Commander. During that time, he held three technical classifications: Tech Tel, CELE, and AERE.  During his military career Jim was on loan  to the Flight Research Laboratory for 3 years and participated in an exchange to the Royal Air Force  for 3 years.  After retiring from the RCAF, Jim then spent the next 23 years at EWA Canada, where he held positions as Director of Engineering, Vice President, and finally, as President.

RENN SCOTT

Renn is a Product Design Leader, Senior Program Manager, and Inventor specializing in human-centered, inclusive, and accessible design. With an advanced education degree from the renowned Royal College of Art, she drives innovation across digital and physical ecosystems, including AI, wearables, medical tech, and enterprise platforms. A holder of 200+ patents and recognized as a top female innovator, Renn has led multidisciplinary design teams in healthcare, fintech, and sports tech, developing user-centered solutions that align business strategy with regulatory and accessibility standards. Through Daily Goods Design Labs, she consults on UX strategy, regulatory compliance, and product innovation for startups and Fortune 500s. A sought-after mentor and speaker, she is dedicated to advancing inclusive design and fostering the next generation of innovators.

JOANNE SHOVELLER

A visionary education executive with over 30 years of transformational leadership across North America, Europe, and Asia, Joanne focuses on the intersection of technology and business—driving the integration of data with advanced programs like AI to optimize value creation. As President of International Business University and through executive roles at INSEAD, the University of Waterloo, and Ivey Business School, she has led institutional growth of up to 40% annually. An ICD.D-certified corporate director and Ivey EMBA graduate, Joanne is Co-Chair of AMTD Digital (Hong Kong) and Chair of World Media and Entertainment Group and as an advisor to Future Talent Council (Sweden) and Tokarev Foundation (Ukraine). Her expertise in strategic planning, stakeholder engagement, and revenue growth makes her a sought-after leader in institutional advancement and transformation.